Piano Pro Services: Expert Tuning in Chicagoland
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About
Experts in Making Pianos Sound, Feel & Play their Best
Piano Pro Services employs the area’s top tuners and technicians. Together, we bring a combined 57 years of experience right to your door.
Our technicians are built on the legacy of Family Piano Co. After nearly 20 years in the community, the local piano store closed their doors, but the technicians’ work continued on at Piano Pro Services.
Don't Let Strangers In—Meet the Team!

Holly Frederichs
Drawing on 25+ years of experience, Holly has tuned 1000s of pianos across schools, churches, and private homes throughout Chicagoland. She completed a 4-year apprenticeship with renowned piano tuner Francis Hunt, and her decades of hands-on work have given her the skills to handle any kind of piano repair—including full rebuilds. Known for her warm and friendly approach, Holly loves building lasting relationships with her clients and the community.

Alice Alviani
As one of Chicagoland’s most experienced piano technicians, Alice Alviani brings 30+ years of expertise. A passionate musician and former founder of the highly respected Family Piano Co, she lovingly trained her team of technicians. Now, as she spends more time with her family, singing, and traveling, she continues to work with them in a mentoring capacity, ensuring her legacy of care and precision lives on.
Terry Teraoka
After serving 8 years in the U.S. Army, Terry began to pursue his passion for music and trained for 3 years under Alice. He brings a unique blend of discipline and artistry to each piano and specializes in hammer shaping, a precise service that allows him to refine your piano’s tone.

Antonio Harnden
A gifted and dedicated musician, Antonio has been tuning pianos since he was 15 years old. This early start, combined with his experience playing a variety of instruments, gives him a natural skill and understanding of what makes a piano play well.

David Westerdahl
Drawing on his experience as a piano teacher, Dave knows what a pianist needs from their instrument. His finely-tuned ear and passion for music make him a great tech. For Dave, it’s not just about a great tuning; it’s about helping students sound their very best.
Services
Let's Get Your Piano Back in Shape!
Whether it’s been years since your last tuning or you need a quote on a broken key, we’re here to help. Our professional tuners are ready to provide quick and reliable solutions.
Expert Tuning
Piano Repair
Regulation
Voicing
Cleaning
Case Work
Sticky Keys
String Replacement
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Quotes
How Much Does Piano Tuning Cost?
Please note there is a +$35 distance surcharge if you’re outside of Lake County, IL.
Piano Fine Tuning
2h- Usually appropriate for a piano that has been tuned in the last 18 months, and that is mildly-to-moderately out of tune.
Piano Fine Tuning w/ Large Pitch Adjustment
3h- This is for significantly out of tune pianos, usually that have not been tuned in at least 18 months.
- If during this appointment, it turns out that the large pitch adjustment is not needed, we will only charge you for the fine tuning.
Follow-up Fine Tuning after Pitch Adjustment
1h- After a large pitch raise, string naturally contract which causes your piano to go out of tune again.
- We highly recommend this quick follow-up tuning within a month of any large pitch adjutment.
Piano Repair Estimates
Hammer Voicing
- Improve your piano’s tone! Over time, hammers naturally harden and wear down, leading to a harsh tone.
- During a voicing, our technician adjust the felts on your piano’s hammers to make it sound warmer or brighter.
Regulation & Repair Work
- Piano not playing like it should? Starting to feel sluggish? Keys not playing at all? Our technicians can help!
- During regulation or repair, we will enure all 60-80 parts per 88 keys in the action of the piano are working optimally.
- Recommended every 5-10 years, especially on pianos over 25 years old.
- Ask for quotes and piano spa services (8hrs of regulation at a big discount).
Cleaning & Cosmetic Services
- Remove dust and/or pet hair from inside your piano and clean all hard to reach places.
- Vacuum under the strings on grands.
- Polish the case from fingerprints and hand oils.
- Polish all case hardware, nameplate, pedals, and reseal the brass so hardware shines again.
FAQ
Everything to Know about your Piano Tuning Appointment
Do you offer free estimates?
Yes, we provide free estimates for all our piano services. We’ll visit your home, assess your piano, and provide you with a detailed and transparent quote.
What areas do you serve?
We’re proud to serve the entire northern Chicagoland area! This includes Lake County, Cook County, McHenry County and DuPage County. Whether you’re located in the heart of Chicago or in one of the surrounding suburbs, we’re here to meet your piano’s needs.
How much does it cost to tune a piano?
A piano tuning costs $150 to $250 on average.
Exact charges will of course depend on your local area’s rates.
How long does it take to tune a piano?
A tuning appointment typically lasts 1.5 to 2.5 hours, depending on how out of tune the piano is.
During a tuning, the technician will correct the pitch of each of the piano’s ~230 strings.
It’s a tedious process that can be a bit annoying to listen to. We recommend putting on some noise-cancelling headphones or waiting in a different room.
Just please be mindful of making noise during the appointment since the technician will need to listen to the notes carefully!
How often to tune a piano?
Pianos should ideally be tuned at least once a year.
That said, you may need to have it tuned more based on factors such as climate, usage, and personal preference.
Moreover, new pianos certainly benefit from tunings every 6 months for the first few years.
Does the pianist need to be present during an appointment?
For the large majority of appointments, a piano technician can tune or service a piano without its player’s presence. As long as the tech is let in and shown to the piano, there’s no need to call off work or miss school!
Of course, it could be preferable for the pianist to be around. That way you can make sure the service is to your complete satisfaction, and you may enjoy understanding the cause of a problem and its solution!
In rare cases, very advanced pianists with a more subtle or intermittent problem should consider sticking around in the unlikely case the tech can’t identify or reproduce the problem. But this is an incredibly rare circumstance.
How to tune a piano?
Please keep in mind that learning how to tune a piano requires a lot of training. It’s best to hire a professional piano tuner for the task.
If you’re curious about the process of tuning a piano, here’s a very simplified overview:
Necessary Tools: You’ll need a tuning lever, tuning mutes, a tuning fork, and a good ear for pitch. It’s standard to additionally use a special tuning software of choice as well.
Adjust Pitch: Pluck each string and compare it to the tuning fork. Use the tuning lever to adjust the tension of the string until it’s close to the desired pitch (typically A440).
Fine-Tuning: Once all ~230 strings are pretty close to the desired pitch, fine-tune each string so its perfectly in-tune.
Check and Recheck: After the necessary amount of passes, play a few chords and scales to ensure everything’s just right. Make sure the piano is tuned to itself as well, and that octaves sound perfect.
Can you tune a piano yourself?
No, you shouldn’t tune your own piano, and we don’t recommend you try.
Tuning a piano isn’t like tuning a guitar. It’s a very complicated process, and you work with literally tons of string tension.
At best, you’ll have a piano that’s tuned just okay. At worst, you can break a string (or worse) and rack up a bigger repair bill.
For honesty’s sake, there are videos and DIY tutorials for how to tune a piano. But notice how many of these tutorials feature old pianos that don’t seem cared for.
Do you tip piano tuners?
While it’d certainly be appreciated, tipping piano tuners isn’t a very common practice.
It’s more common to establish a good working relationship with your piano tuner and call them back for regular tunings and maintenance.
Do pianos need to be tuned after moving?
No, you don’t necessarily need to tune a piano immediately after moving.
It’s true that the wood in a piano will contract/expand if moved across different climates, causing the piano to go out of tune.
However, how drastic the acclimation is depends on how much the climates differ. This generally isn’t the case if the piano has only been moved a few cities over. Moreover, it can be negated with proper humidity control measures ie. a Dampp-Chaser system.
In any case, we simply recommend tuning your piano within 6mo after moving.
How much does it cost to restring a piano?
Restringing a piano is typically done when many strings need to be replaced, when the tone has worn out significantly, and when a complete restoration is being done.
A single piano string replacement is much more common, and that can cost roughly $50-$200.
Completely restringing an upright or grand piano can run anywhere from $500 – $4,000+.
The exact cost to restring a piano will vary based on the type of piano, its size, the string’s size and the labor.
When is a piano beyond repair?
A piano is beyond repair when the cost and effort to fix it exceeds its potential value or playability.
The plain truth is that not every piano can be fixed easily or affordably. If most of its parts are old, it was neglected for too long, and/or if it suffered extensive structural damage, it probably can’t be serviced.
In cases like this, and particularly when the piano has historical significance or sentimental value, the owner can instead have it rebuilt for $2,500 – $15,000+.
Fall Back in Love with Your Piano
Contact us today for a free quote or to schedule your service. Our team is ready to help with all your piano’s needs.